Support
At Boho Casino, we understand that exceptional customer support is the backbone of a great online gaming experience. Our dedicated team is here to ensure that your concerns are addressed promptly and effectively, making your time with us as enjoyable as possible. Whether you're dealing with a technical glitch or have questions about your account, we're committed to providing the assistance you need.
24/7 Live Chat Support
Our live chat feature is available round-the-clock, ensuring that help is just a click away no matter the hour. To access live chat, simply click on the chat icon located at the bottom corner of our website. Expect quick response times as our team is ready to handle various queries, from game rules to bonus details.
Email Support
For issues that require more detailed attention, our email support is a reliable option. You can reach us at support@bohocasino.com. We aim to respond within 24 hours. This support channel is ideal for complex account queries or when submitting necessary documentation.
Telephone Support
While our main support options are online, we understand the convenience of speaking directly to a support agent. Currently, telephone support is not available, but our live chat and email support are equipped to handle all inquiries efficiently.
FAQ Section
Our FAQ section is a treasure trove of information, covering a wide range of topics such as account setup, deposits and withdrawals, bonus terms, and technical troubleshooting. This section is designed to provide quick answers to common questions and is easily accessible from our website.
In-Game Help
Stay in the game with our in-game support options. Whether you need immediate answers or assistance while playing, our in-game chatbots and direct links to FAQs ensure you never miss a beat.
Social Media Support
Join our community on social media for updates, general inquiries, or quick assistance. Connect with us on platforms like Facebook and Twitter, where our team is ready to engage and assist.
Multilingual Support
Boho Casino is proud to cater to a global audience by offering support in multiple languages. Whether you speak English, Spanish, French, or German, our support team is prepared to assist you in your preferred language.
Responsible Gambling Assistance
We are committed to promoting responsible gambling. Our platform offers tools like self-exclusion and deposit limits, along with links to external support organizations to help you stay in control of your gaming habits.
How to Contact Us
For all your support needs, here’s a quick summary of how you can reach us:
- Live Chat: Click the chat icon on our website for immediate assistance.
- Email: support@bohocasino.com
- FAQ: Available on our website for instant answers.
- Social Media: Follow us on Facebook and Twitter for updates and support.
Choose the channel that best suits your needs and let us assist you in making your Boho Casino experience the best it can be.